Returning the phone! question?

Discussion in 'Android Devices' started by wingy999, Jan 11, 2010.

  1. wingy999

    wingy999 Member
    15

    Dec 14, 2009
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    15
    Hi
    If i return the phone back to google do i have to pay a restocking fee. or do i get 14 days distance sellers rights. Not made my mind up yet but just could do with some advice.

    cheers
     

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  2. oniongirl

    oniongirl Well-Known Member
    61

    Jan 5, 2010
    563
    9
    61
    Unemployed Computer Science Graduate
    Brighton, UK
    I don't think there is a charge if you are in the UK, but otherwise I believe you may have to pay $45. Or twice that if it's been engraved.
     
  3. seeking

    seeking Well-Known Member
    36

    Aug 18, 2009
    130
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    i heard you can not return it if its engraved
     
  4. wow, there way of sticking you wit it!
     
  5. nyfinest32

    nyfinest32 Well-Known Member
    15

    Jan 3, 2010
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    15
    they tell u when u choose engraving that you cannot return it
     
  6. oniongirl

    oniongirl Well-Known Member
    61

    Jan 5, 2010
    563
    9
    61
    Unemployed Computer Science Graduate
    Brighton, UK
    yup, completely misread that bit.

    but short of it is if residing in the US, you have to pay $45 to return and you won't get your shipping fees back (though I think it's free shipping to US?). If you're in the EU, no fee is payable and you get your shipping back. Not sure about how you'd reclaim VAT though.
     
  7. dfdff

    dfdff Member
    5

    Jan 12, 2010
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    5
    why do you want to return? every issues would be solved,and still a great phone.
     
  8. ButcherChop

    ButcherChop Member
    15

    Dec 30, 2009
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    No. HTC was willing to take my phone back even with the engraving. they were going to charge me $90 for the return. I called Citibank and they put a freeze on it. Only because the 3G issue and poor reception issue wasnt resolved on my phone so it was deemed "DEFECTIVE". Only way I can see it returned without a fee.
     
  9. ButcherChop

    ButcherChop Member
    15

    Dec 30, 2009
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    15
    PS. I like the phone a lot but I'm really considering returning it only because i hate virtual keyboards. I remember after buying my iPhone i told myself I'd never buy another phone with a virtual keyboard. And then i ran out and bought this one. Ugggh.
     
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