Returning the phone! question?


Last Updated:

  1. wingy999

    wingy999 Member This Topic's Starter

    Joined:
    Dec 14, 2009
    Messages:
    13
    Likes Received:
    0
    Hi
    If i return the phone back to google do i have to pay a restocking fee. or do i get 14 days distance sellers rights. Not made my mind up yet but just could do with some advice.

    cheers
     

    Advertisement
  2. oniongirl

    oniongirl Well-Known Member

    Joined:
    Jan 5, 2010
    Messages:
    563
    Likes Received:
    9
    I don't think there is a charge if you are in the UK, but otherwise I believe you may have to pay $45. Or twice that if it's been engraved.
     
  3. seeking

    seeking Well-Known Member

    Joined:
    Aug 18, 2009
    Messages:
    130
    Likes Received:
    1
    i heard you can not return it if its engraved
     
  4. BiGMERF

    BiGMERF Well-Known Member

    Joined:
    Dec 2, 2009
    Messages:
    6,079
    Likes Received:
    267
    wow, there way of sticking you wit it!
     
  5. nyfinest32

    nyfinest32 Well-Known Member

    Joined:
    Jan 3, 2010
    Messages:
    64
    Likes Received:
    0
    they tell u when u choose engraving that you cannot return it
     
  6. oniongirl

    oniongirl Well-Known Member

    Joined:
    Jan 5, 2010
    Messages:
    563
    Likes Received:
    9
    yup, completely misread that bit.

    but short of it is if residing in the US, you have to pay $45 to return and you won't get your shipping fees back (though I think it's free shipping to US?). If you're in the EU, no fee is payable and you get your shipping back. Not sure about how you'd reclaim VAT though.
     
  7. dfdff

    dfdff Member

    Joined:
    Jan 12, 2010
    Messages:
    9
    Likes Received:
    0
    why do you want to return? every issues would be solved,and still a great phone.
     
  8. ButcherChop

    ButcherChop Member

    Joined:
    Dec 30, 2009
    Messages:
    17
    Likes Received:
    0
    No. HTC was willing to take my phone back even with the engraving. they were going to charge me $90 for the return. I called Citibank and they put a freeze on it. Only because the 3G issue and poor reception issue wasnt resolved on my phone so it was deemed "DEFECTIVE". Only way I can see it returned without a fee.
     
  9. ButcherChop

    ButcherChop Member

    Joined:
    Dec 30, 2009
    Messages:
    17
    Likes Received:
    0
    PS. I like the phone a lot but I'm really considering returning it only because i hate virtual keyboards. I remember after buying my iPhone i told myself I'd never buy another phone with a virtual keyboard. And then i ran out and bought this one. Ugggh.
     

Share This Page

Loading...