[Review] WireFly order process


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  1. Hunterbeav

    Hunterbeav Well-Known Member This Topic's Starter

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    Well I just ordered a new HTC evo 4g from WireFly for a grand total of $119. I will keep you updated on how this order was handled and how satisfied I am with the whole process..The order was taken over the phone and so far so good...It was explained very well to me how much the charges are..... $18 activation fee that sprint will charge along with the $10 monthly fee that sprint will add for 4g.
     

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  2. Hunterbeav

    Hunterbeav Well-Known Member This Topic's Starter

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    Well here we go within 15 Min's of my order they withdrew the money then canceled my order lol. They sent a link to www.whereismyorder.com thats were I found out my order was canceled, they do give a live chat window to speak with someone but they have not responed to my request to chat so far I will keep you updated
     
  3. marctronixx

    marctronixx Moderator Moderator

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    why was the order rejected???? clearly im missing something... seems from your first post all was well...
     
  4. Dukester619

    Dukester619 Member

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    I posted this on the other thread about EVO deals:

    My order was canceled due to my explanation above. As I said they fixed it and said they would give me the price I locked in on Monday. I hope that is the case and I will not have to call them again and from my conversation with the rep it sounded like that would not be a problem. I guess I will find out tomorrow.
     
  5. Hunterbeav

    Hunterbeav Well-Known Member This Topic's Starter

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    Duckester619, after talking to wirefly it seems the same thing happened to me as did with you. The person taking my order told me I was eligible for the upgrade but then found out I was not really eligible till midnight tonight. So they canceled my order, I was told to call tomorrow (as they close at 10PM est) and have the order resubmitted. I will do so and let you all know how I made out. I just don't understand how they can check your status eligibility before ordering and its OK then 15 Min's latter sprint says your not eligible.
     
  6. Dukester619

    Dukester619 Member

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    I knew I was not eligible until Dec 1st, and their online checker confirmed that but said I could order anyway and have the order submission delayed until I was eligible. It seems that they just submitted it too soon. Like I said, it looks like I should be good to go on the upgrade tomorrow as long as they wait until then to submit the request to Sprint. I am just glad that they are going to give me the price I was originally quoted.

    I will keep you posted on how it turns out.
     
  7. Hunterbeav

    Hunterbeav Well-Known Member This Topic's Starter

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    Update: they have already refunded money to my account. I am now working on getting the order resubmitted.
     
  8. Dukester619

    Dukester619 Member

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    I called to make sure my order was resubmitted today and just got this email:

    It looks like all is well and I think I got a great deal. I haven't seen the Epic for less then $179 since I ordered this one.
     
  9. Hunterbeav

    Hunterbeav Well-Known Member This Topic's Starter

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    Well I ended up with 2 orders lol (don't ask) I did cancel one and think it's finally straight. I think everyone at wirefly tries hard to make it a great experence. I'll let ya know when I get my phone
     
  10. Hunterbeav

    Hunterbeav Well-Known Member This Topic's Starter

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    Got the phone and all is well, will do busness again with WireFly for sure
     

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