I'm still getting used to the S4. Thanks for all the help I have received on this forum. I do have another question. I have downloaded the app that turns off the ring increase so that I have all rings loud instead of an increase in loudness, however even with the volume turned all the way up I sometimes cant hear my phone ring. Any suggestions on how to make the ringtone louder? I have the old time phone ring which I downloaded from the Verizon ring tone app.. but even if I use a stock tone its not very loud. It was even worse with the increase loudness so that app has helped a bit, but not enough. Thanks!