yes,we should be able to figure it out and get you a rooted,working phone. i still do not understand why the firmware has anything to do with the carrier recognizing the device. in the mean time,while we are waiting to get hold of your sisters phone,you can try running a usc stock ruu. its using the same radio and hboot as your sisters phone,its close in firmware version number,and its not vzw firmware,so who knows? defiantely wont hurt to give it a shot. you can download it from here: Lexikon_US_Cellular_WWE_2.04.573.2_Radio_1.08.00.0320_NV_USC_1.65_1217_PRL15075_release_183281_signed.exe this is a .exe file,so youll download it,right click on the download and "run as administrator" if possible. if not,just run it. follow the onscreen directions to plug in your phone,etc. if your phone number doesnt pop back into it and your phone start working, afterwardyou might call bluegrass activation again while on that software and see if it activates,or directs you somewhere else now that youve successfully s-offed your merge,rooting is easy,so well concentrate on getting your phone working again first. i will go ahead and start typing up the directions to get back up the system/boot/recovery from your sisters phone.