So, I hit the RS kiosk at my local mall, tell the girl I want to preorder the EVO, she fills out info, runs my credit card and gives me the gift card. I leave. Then, she calls my phone and tells me to come back as she forgot to run the credit check. I go back, she runs it, it comes up with some weird issue. She calls a bunch of phone numbers, finally gets someone....they start to run my credit but need to ask me those identity questions before they run the credit. The kiosk girl kept saying she is in big trouble because she ran my CC for the gift card before the credit check and she didnt know how to credit back the gift card. So, the credit lady asked 4 questions. Only one of the 4 has an answer that is correct, the rest are "none of the above". Then, the credit person tells the kiosk person that the verification process failed and I would get a letter in the mail with further instructions...OMG. So, I drive home with a gift card that I might have to fight to get a refund off if my credit check doesnt go through (dont know why it wouldn't)...then I get another call from the kiosk girl and she says oh, she still has my driver's license. What a pain. Still don't know if I'm getting the phone....but at least I had some fun with RS!