Running out of internal storageSupport


  1. NineToTheSky

    NineToTheSky Well-Known Member

    Under Settings/storage, my internal storage shows a total of 27.67GB with only 649mb free. The details permanently say 'calculating'.

    I have tried using Apps2sd apps, but they too lock up. I have connected the Prime to my PC, and deleted anything I can, but that has freed up only about 10mb, and I can't see anything taking up large amounts of space.

    How do I get more space?

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  2. ylexot

    ylexot Well-Known Member

    Get the app Disk Usage to figure out what is using up your space.
    NineToTheSky likes this.
  3. NineToTheSky

    NineToTheSky Well-Known Member

    Thank you for that. But - next problem: when I try to delete files or folders, I get a message saying: Error - file not deleted. :(
  4. JAy3001

    JAy3001 Well-Known Member

    Sounds like you need to do a full reset of your device. You might want to try a soft reset first, to see if it helps.
  5. NineToTheSky

    NineToTheSky Well-Known Member

    Yes, I have done a full reset. Now I have about 25gb free. :)
  6. JAy3001

    JAy3001 Well-Known Member

    Great to hear. :)
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