S Calendar and Google Calendar notifications reset on power off of Samsung GS3


  1. cristobalwong

    cristobalwong New Member

    Hi Phandroid Community!

    Recently I noticed calendar notification settings (of both S Calendar and Google Calendar app) cleared upon power off of my Samsung Galaxy SIII. I'm trying to turn off all S Calendar notifications while leaving on all Google Calendar notifications (prefer this app).

    Main questions:
    -Has anyone else experienced this?
    -Does anyone know if S Calendar and Google Calendar notification settings are tied to one another?

    Samsung technical support is suggesting a factory reset**. As I want to avoid a hard reset, I tried to troubleshoot on my own and noted the below scenario highlighting notification setting status of both S Calendar and Google Calendar before/after power off:

    S Calendar:
    Before powering down/or resetting Galaxy SIII:
    >Settings
    Under "Event notification"
    >Set alerts & notifications
    >"Off" (radio button selected)

    After powering down/or resetting Galaxy SIII:
    >Settings
    Under "Event notification"
    >Set alerts & notifications
    >"Status bar notification" (radio button selected)

    Google Calendar app
    Before powering down/or resetting Galaxy SIII:
    >Settings
    >General settings
    Under "Reminder settings"
    >Notifications (checked)
    >Pop-up notification (checked)

    After powering down/or resetting Galaxy SIII:
    >Settings
    >General settings
    Under "Reminder settings"
    >Notifications (unchecked)
    >Pop-up notification (unchecked)

    Would appreciate if anyone has any insight into this!

    **After contacting Samsung technical support, this is what I was told:
    -Tech support initially said that it has to do with removing the battery and said that Google Calendar + S Calendar notification settings are linked to one another.
    -(After telling tech support it happened w/o removing the battery and just powering off), technician rescinded original statement
    -Then said, should not be happening and suggested a factory reset.

    Thanks,
    cristobalwong

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