S note crashes upon opening, not rootedSupport


  1. xersatzx

    xersatzx New Member

    Today I had to force restart my galaxy note 10.1 8013. I accidently took it to what looked like a boot loader screen and it gave me the options to download a file or cancel. I accidently chose download which then prompted me to not restart while downloading. After waiting with nothing changing I saw online that I could just restart to get out of the download screen. Since restarting my s-note will not even open. Every time it opens it says it stopped.

    I do not have it rooted.

    Is there a way to fix s-note without a factory reset? I already cleared the data but not fixed.

    If I do have to factory reset is there a good backup app to back up my s-note and lecture note files?

    Advertisement
    :
  2. james27007

    james27007 Look into my Eye VIP Member

    I have not had this issue but it sounds like you may need a reset. But try this 1st

    Clear data on the app

    Power off your Note

    Let it set for about 2 minutes (if you had the normal Note I would say take out the battery but...)

    Turn it back on and try again

    If it still FC's you may need to do a factory reset.

    As a side note, I doubt going into download mode did anything
  3. xersatzx

    xersatzx New Member

    Thanks that seemed to work. Previously it did not, but this time it sync'd which solved the issue.
Loading...

Share This Page