1. Introducing Channels - a new way to chat with other Android users!
    Dismiss Notice

s pen problemSupport


Last Updated:

  1. terry203

    terry203 Member This Topic's Starter

    Joined:
    Jan 1, 2013
    Messages:
    18
    Likes Received:
    1
    hi iv only had the note for a few days and im loving it but iv just discovered the s pen isnt working correctly if i go to the test screen (*#0*#) it only makes a mark on 1 or 2 of the squares, would a new s pen be the solution
    cheers :)
     

    Advertisement
  2. Howard Hopkinson

    Howard Hopkinson Well-Known Member

    Joined:
    Oct 12, 2010
    Messages:
    617
    Likes Received:
    200
    I suppose it's possible to have a faulty s-pen. I just tried your test and my s-pen works perfectly. I take it you're having issues during normal operation of the s-pen?
     
  3. terry203

    terry203 Member This Topic's Starter

    Joined:
    Jan 1, 2013
    Messages:
    18
    Likes Received:
    1
    this is what my test does
     

    Attached Files:

  4. Howard Hopkinson

    Howard Hopkinson Well-Known Member

    Joined:
    Oct 12, 2010
    Messages:
    617
    Likes Received:
    200
    If I were you, I'd pop into a phone shop and test out another s-pen on your device. This would undoubtedly prove whether your s-pen is the culprit.
     
  5. bluenova

    bluenova OK Computer VIP Member

    Joined:
    Jan 11, 2010
    Messages:
    1,618
    Likes Received:
    244
    It is possible to re-calibrate the S-pen sensitivity which would be worth a try before buying a new one. It evolves removing the button on the S-pen and twiddling the adjuster screws underneath.

    This video shows how to reduce sensitivity so you'll need to do the apposite to increase sensitivity:
    [FIX] Note II S-pen hover problem (Samsung Galaxy Note 2 / N7100) - YouTube
     
  6. terry203

    terry203 Member This Topic's Starter

    Joined:
    Jan 1, 2013
    Messages:
    18
    Likes Received:
    1
    cheers im gonna try the calibration first ill get bk and report if its worked :)
     
  7. terry203

    terry203 Member This Topic's Starter

    Joined:
    Jan 1, 2013
    Messages:
    18
    Likes Received:
    1
    mines a galaxy note 1 and i cant find any screws to adjust ? :(
     

    Attached Files:

  8. bluenova

    bluenova OK Computer VIP Member

    Joined:
    Jan 11, 2010
    Messages:
    1,618
    Likes Received:
    244
    Well that's odd. Just checked my Note 1 and there is a tiny screw. I've annotated your image as to where it should be. It is an official Samsung S-Pen?
     

    Attached Files:

  9. terry203

    terry203 Member This Topic's Starter

    Joined:
    Jan 1, 2013
    Messages:
    18
    Likes Received:
    1
    iv just been to my local phone shop and tried my s-pen on the note 2 and it works ? as far as i no its a genuine samsung s-pen but to make sure iv ordered another new one to try
     
  10. Howard Hopkinson

    Howard Hopkinson Well-Known Member

    Joined:
    Oct 12, 2010
    Messages:
    617
    Likes Received:
    200
    Did you not try a new s-pen on your phone as I suggested while at the phone shop?

    Do you have a screen protector on your screen? If so, these can cause problems with the s-pen.
     
  11. terry203

    terry203 Member This Topic's Starter

    Joined:
    Jan 1, 2013
    Messages:
    18
    Likes Received:
    1
    the phone shop had removed the s pen from the displayed note so couldnt try it on mine i had a screen protector on but took it off to try

    no my s pen is working more the harder i push it on the screen ? :confused:
     
  12. Howard Hopkinson

    Howard Hopkinson Well-Known Member

    Joined:
    Oct 12, 2010
    Messages:
    617
    Likes Received:
    200
  13. terry203

    terry203 Member This Topic's Starter

    Joined:
    Jan 1, 2013
    Messages:
    18
    Likes Received:
    1
    thanks for that pal im gonna wait till the one off ebay arrives and see if it is the pen
    i might nip to warrington tomorrow theres a samsung service center there and show them that my s pen hasnt got the screws to adjust it
     
  14. terry203

    terry203 Member This Topic's Starter

    Joined:
    Jan 1, 2013
    Messages:
    18
    Likes Received:
    1
    yay my new s-pen has arrived and all works as it should
    thanks guys for the comments :)
     
    Howard Hopkinson likes this.
  15. Howard Hopkinson

    Howard Hopkinson Well-Known Member

    Joined:
    Oct 12, 2010
    Messages:
    617
    Likes Received:
    200
    Glad you got it sorted mate and thanks for letting us know.
     

Share This Page

Loading...