S2 Won't Turn OnSupport


  1. Soldier5ide

    Soldier5ide Member

    Standard, unflashed/non-rooted S2, fully charged last night, just pulled it out of my pocket and it won't turn on. Only have a usb cable with me not a main charger, so tried plugging it in to that, nothing. No battery charge screen or anything.

    Tried pulling out the battery, waiting a bit then turning it on, nothing.
    Tried power+home+vol down and still nothing.

    No vibration, no screen, nothing, just won't turn on. Phone was slightly warm until I pulled the battery out.


    Any ideas?

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  2. steslatt

    steslatt Well-Known Member

    Send it back.
  3. Soldier5ide

    Soldier5ide Member

    Apparently they can replace it if I bring them the box and cables, so should be able to get a replacement tomorrow
  4. Jigsy

    Jigsy Active Member

    Yeah that doesn't sound very good. be cheeky when you take it back and ask for a case or some refund for your'e troubles that works sometimes.
  5. steslatt

    steslatt Well-Known Member

    I once bought a Sony Ericsson and it got a line of dead pixels on the first day I got it :S
  6. Moredice

    Moredice New Member

    Not sure if this response is outdated, but try this:

    Take out the battery, then press and hold the ON button for 7-10 seconds (the longer the better). Reinsert the battery, then press ON button to start it. This is a soft reset, and wipes the temporary memory and empties all remaining power in the circuits. This helps on many phones and even laptops that won't start properly or show anything on screen.

    If this does not work, try the next step. Again, do as above. But after inserting the battery, do not turn the phone on, but press and hold the ON button and the HOME button at the same time for 7-10 seconds. This is a hard reset, and works best if done after a soft reset. Just be sure the battery has at least some juice in it and isn't empty. If possible, try with another battery if this does not work.

    If nothing works, try to have it swapped on DOA or if not appliccable, have it sent in to be fixed.

    Hope this helps!


    P.S.:
    It's not the fault of the store or any of its employees that you were unlucky enough to get a faulty device. I don't know of any store at all that opens and checks that every product in their store works. The store is not responsible to compensate for any "troubles" you may have suffered. When you purchase electronics, you know and understand that not all products always work 100% perfectly, because in mass production, nothing's produced 100% perfect. This is a universal fact everyone is, and should be, highly aware of. But, you are entitled to a swap unit if you have the whole box and all contents of it (this also depends on the current warranty laws in your country, but generally they're globally the same), and if they have no swap unit, you may claim to have your money back if they have no unit there at that time.
  7. Tony Fisk

    Tony Fisk New Member

    Thankyou moredice, your 'soft-reset' solution fixed my problem (and did wonders for my blood pressure!) Hope it is helpful to others
  8. godman757

    godman757 New Member

    dose the guaranty accept the rooted device?
  9. godman757

    godman757 New Member

    some how same problem but in diffident way, I just plug a Samsaung 2G memory in to my device and turn it on and it stopped into first loading page when I saw it I turn it off in normally way (press the power button) and put the memory down but in this time my device doesn't turn on. I've tried soft reset, hard reset, downloading mod and recovery mode. when the battery is into the device the phone is going to warming.
  10. Slug

    Slug Check six! VIP Member

    No, rooting voids the warranty.
  11. Tyler55

    Tyler55 New Member

    Is there a way to do this soft reset and hard reset for the AT&T Samsung Galaxy SII (SGH-I777)? After I tried to flash mine back to the stock kernel using Odin One-Click, it seemed like Odin was not responding. So I stupidly took out my phone's battery and unplugged it, and now it won't turn back on. I googled for about 8 hours and can't figure it out. Since it was rooted, I'm pretty sure I can't take it back to get a new one.
  12. Kie

    Kie Well-Known Member

    Gotta love old thread revivals by people using google search!

    Since you're on AT&T and rooted, I'll direct you to the Galaxy S2 (AT&T) - All Things Root section. You may post a new thread there and will probably have better luck.
  13. djskigh

    djskigh New Member

    Plug your phone into the charger for no less than 5 minutes. Press the volume up key once and the volume down key once, then hold the power button. This should turn your phone back on.
  14. sangalaxys2

    sangalaxys2 New Member

    I rooted the phone successfully, installed a custom ROM using CWM. After installation, the phone needed to be rebooted but never came on. The screen is totally blank and no display. Any advice - please help
  15. daffyduck

    daffyduck Well-Known Member

    Repost in the root section of the forum.

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