s4 charging problemsSupport

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  1. malibuog305

    malibuog305 New Member

    so i have a s4 i just got it about a week ago and i went to charge it last night and it won't connect. I tried different chargers and nothing seemed to work. Sometimes it'll say its charging for a brief second then go back to not charging. Does anyone know what is going on here or how i can fix it without having to pay someone $30 just to look at it? thank you

  2. tytlyf

    tytlyf Well-Known Member

    Are you using the usb cable that came with the kit? And the square plug adapter to use with it when connecting to an outlet?
  3. malibuog305

    malibuog305 New Member

    no i bought the phone without a charging kit that comes with it but it has worked fine with my old phones charger so i thought it wouldnt matter.
  4. malibuog305

    malibuog305 New Member

    no i bought the phone without a charging kit that comes with it but it has worked fine with my old phones charger so i thought it wouldnt matter
  5. lotus49

    lotus49 Well-Known Member

    Other phone chargers ought to work but if they are old ones the plugs may have become worn. Does the cable feel like it is firmly in place when you connect it and does it wobble at all?

    If the charger(s) work with other phones and the plug feels firmly connected to the phone, there is a good chance you have a hardware problem with your phone.

    The fact that you aren't using the original charger shouldn't matter assuming that one of the other chargers you have used isn't damaged and has broken your phone.
  6. EuroDriver

    EuroDriver Active Member

    It's possible that the phone just may not like the carger you are using (due to different voltage/amps/cable quality). Mine works with my Motorola chargers, but for example, my old Motorola Razr Maxx would not accept almost any other data cable other than the original. I have seen the charger incompatibility in other phones - Samsung & LG in particular.

    In short, I'd strongly recommend you try it with an original charger first, before you explore other options.
  7. tytlyf

    tytlyf Well-Known Member

    The point is that some phones require a minimum voltage like 2.1v or something compared to other older phones with less voltage 1v. I bet that's your problem. You can always take your phone to a cell phone store and ask to try a charger to see if that's the problem. If so, then go online and get a cheap one.
  8. bradyapba

    bradyapba Well-Known Member

    i literally have used 10 different chargers and cables on my phone, all worked fine. And since the OP said they were working, and now none of them are, im leaning towards a phone issue.
  9. lotus49

    lotus49 Well-Known Member

    It's USB so it's 5V like all USB. If you mean 2.1A, then even that's more than the Samsung charger can put out and even 1A is still a fairly high current for a USB charger. A lot are only 500mA.

    I think the important point here is that these chargers used to work with the OP's S4 and now they don't. It's worth trying with an official charger if possible but my S4 seems to work with any USB power source.
  10. EuroDriver

    EuroDriver Active Member

    I misunderstood the OP's statement - I thought he said the chargers worked with the old phones.

    If they used to work on your S4 and now they don't, the USB port may have gotten messed up. Rather than shelling out to fix it, you can go with a wireless charging kit, widely available on ebay & amazon (data transfer would be another issue). If you register your phone on the Samsung website, you get a 50% off coupon that you can use to get the wireless charging cover and charging pad. With the discount, it'll be like $45. If you get your order up to $49.99 (coupon is good for up to 5 items), then free shipping too.

    However, I would still try it out with an original charger. Don't rule out the battery having gone bad too.

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