s4 wont mount blank sd card with unsupported files help?Support

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  1. paigemakenzie

    paigemakenzie New Member

    So I have the new s4 and put in a old sd card I used previously and believe it is emptied, but when I put it in my s4 and try to mount I get an alert saying sd card blank or has unsupported filesystem. Also, when I click mount sd a message pops up asking to format it and loose all data on the card I click yes and still nothing happens. Phone will say checking and preparing sd card and that's about it. Anyone have any ideas I can try?

  2. brownchm

    brownchm Well-Known Member

    I had the same problem with My Note 2, I believe that the sd card is faulty and needs to be replaced
  3. lotus49

    lotus49 Well-Known Member

    This is perfectly possible but before you throw that card away, why not try formatting it in a computer first?
  4. TheyCallMeBT

    TheyCallMeBT Well-Known Member

    I was going to say the same. I believe it should be FAT32, right?

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