S4 Wont play music & format memory card probsSupport


  1. chrisrhondda

    chrisrhondda New Member

    Hi all i'm new to the android world after venturing away from same onld apple stuff again and again, anyways my problems i have are is

    1. Unable to play music albums (sorry but the player does not support this type of audio file) if i do however get an album to start to play it will play one or 2 tracks at full length and then skip through the others playing like 1 second of each song :( very very frustrating i tell u lol. I've tried using different music players etc. with no luck.

    2. This issue is with my sandisk ultra 64gb class 10 memory card. I purchased this memory card so that i would have plenty of storage on my handset however i decided to format the sd to see if it would fix my music issue but when i went to format from the phone it asks me am i sure i want to erase everything etc. so i click accept and then it unmounts and remounts and my data is still there it doesnt delete it, my card isnt encrypted or anything so im lost.

    The only thing i did do was upgrade the firmware to 4.2.2 which allows me to transfer apps to sd but thats the only thing i have done, i have tried factory reset the lot :( if someone can help me i will be very very happy peroson indeed ;):)

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  2. Sierra255

    Sierra255 Well-Known Member

    I think it may be your SD card. I've heard of some issues with the Sandisk Class 10 cards. I think they put out a bad batch of them. If you have another card laying around, try it and see if it fixes your problem. If so, the card is bad. It sucks, but unfortunately it does happen.
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