Well, I've had good luck so far with my phone. Mechanically the phone is working like a charm. Battery seems so much better than it did when I first started using it 2 weeks ago. I do have the bottom left hand of the screen appearing not to be flush with the bezel, but figured it was a non-issue really in the whole scheme of things. Sadly, though, last night I noticed a smudge on the screen. I cleaned it off, but the smudge was still there. Upon further inspection, the smudge is actually on the underside of the screen. It's almost like someone took the screen off, licked their finger, rand it down the right side of the screen, then glued it back on. :-( I set my appointment for 11:30 at my local Sprint store and am just going to tell them that, while the phone is mechanically okay, I'm not happy now with the aesthetic appearance. Honestly, it's not a huge deal since the phone still works, but I did pay full price - no contract renewal, so do expect it to be aesthetically pleasing for longer than 2 weeks. Just thought I'd share.