Samsung Captivate crash or brick?


  1. MarioCaptivate

    MarioCaptivate New Member

    I just purchased a Samsung Captivate, I unboxed it today and got everything up and running. While installing I had a problem, the first few apps I loaded on went smooth. I added Facebook, Twitter, LastPass, Prey and I updated Google Maps all with no problem. I then attempted to install Shazam and before the installation could complete there was an error message which I did not have time to write down before the device power cycled. Immediately after the device rebooted all the AT&T splash screen loaded and then the screen went blank for a few seconds and then unfortunatly that cycle repeated splash screen then black. The battery was not fully charged however I did not get a low battery indicator however I did place the phone on the charger until it said 100% on the green battery that comes on the screen. I once again attempted to bootup to the same screen/reboot process. So I did some research of my own and figured out how to load the Samsung Recovery Utils so I held both the up and down buttons and pressed power voila system recovery I think I'm on the right track. Having just gotten the phone and only loading one contact into it so far I determine that I should delete all user data. I attempted this and wiped the device followed by a reboot. Upon powering back up the same screen/reboot process begins again. What can I do to reload the entire OS? I do have a 4 GB microsd card. Is there an update.zip I can use to reset this back to where I started or should I return the device and suffer anotherweek without my droid[​IMG] please help

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  2. opiespank

    opiespank New Member

    I am pretty sure you can not brick the Captivate. To reload the phone back to its original state you can use the Odin 1 step loader, this will bring it back to its default state. Just go to the forum.xda-developers captivate forums for information on how to do that.

    Others in this forum might have other suggestions. Also posting in the Captivate forum might get some better responses also.
    MarioCaptivate likes this.
  3. MarioCaptivate

    MarioCaptivate New Member

    will do thank you.
  4. zack070789

    zack070789 New Member

    hey i had a similar issue with my rooted captivate. my would stay on the Galaxy S sceen then just turn black, I uses system recovery... delete cache, delete all user data, then install packets. Installing packets did nothing so i contuined to reboot the phone. this then allowed me to get my home to the OS, after unlocking the phone I was over whelmed with Force Closes, one after another. if you can get you phone this far.. not sure if you can since we somewhat had different issues I can futher help you with a complete restore with isnt that tricky
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