Samsung Galaxy Note 3 ' has stopped'General

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  1. LHovig

    LHovig New Member

    Hi there,

    I'm hoping someone can please help me. I have a Samsung Galaxy Note 3 and I received an message saying ''the has stopped'. Can someone please help me and tell me what I need to do to fix this problem?

    Thank you for your time.

  2. clarkkent27

    clarkkent27 Well-Known Member

    Hi Leah

    I have had similar issues with all Android phones at some point. Normally i just do a factory reset to fix the issue.


    Try uninstalling Facebook if that is installed. If this does not fix your problem then try the following.

    Try also turning contact Sync off too.

    Hope this helps
  3. Lateck

    Lateck Well-Known Member

    Again a bearer of the "Re-set" news.....
    I found that I had a photo program that hides photos on the SD card that will not play well with the new Kit-Kat up-date.
    This is an issue with the new security policies in KK, not the phone.
    So, do a factory re-set and then make sure all your apps are up to date for Android 4.4.2+.
    Sorry, but it can be fixed. :smokingsomb:


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