Samsung Galaxy Note i717 BrickedSupport

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  1. Brian_562

    Brian_562 Member

    Okay so i know i have bricked my phone which totally sucks
    I know there are different types and im pretty sure its a hard brick but just to be sure,
    It is stuck on this screen that says "Firmware upgrade encountered an issue. Please select recovery mode in Kies and try again."
    My phone will not go to either recovery mode or download mode
    Is there any possible way to fix this?
    Probably not but if anybody can explain to me

  2. droidcentric

    droidcentric Well-Known Member

    Kies provides instructions including explaining that you need to remove the battery, hold a certain button and all that good stuff. I have done it and it was a major pita the first time around. From what i've read which seems to be true is that you should never do firmware updates from the front USB ports (read about this on XDA) on your system. Nor will recovery work on those ports and for what reason i'm not sure. But for me using the front ports kept causing the update to fail on me again and again.

    So the best thing to do is take it to your local AT&T store and let them do it for you.

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