Support Samsung galaxy player 4.0 DEAD, please help.

Discussion in 'Samsung Galaxy Players' started by Jonah409, Jun 13, 2012.

  1. Jonah409

    Jonah409 Member
    5

    Jun 13, 2012
    5
    0
    5
    So my SPG died a few days ago go from a low battery, which is normal. I plugged it up and the battery symbol came on as usual, but when i came back it was completely off. Now it will not respond to anything I've tired using different chargers, battery pulls, hard resetting it, and just about everything I can think of but it just stays completely unresponsive. Please any suggestions are helpful.
     

    Advertisement

  2. Hook

    Hook Ever since DU... ;-)
    VIP Member
    233

    Mar 17, 2010
    1,358
    648
    233
    Male
    Northern VA, USA
    Sounds like a candidate for warranty service.
     
    Jonah409 likes this.
  3. Sideman

    Sideman Well-Known Member
    53

    Jan 16, 2012
    195
    51
    53
    Retired
    Ohio
    Could just be a defective battery pack. I've had lithium batteries work great one day, and the next day be totally dead and won't charge.

    I'd try a new battery first.
     
  4. brosko

    brosko Well-Known Member
    63

    Feb 25, 2012
    452
    57
    63
    how long have you had it?
    it does sound like it's dead though.
     
  5. Jonah409

    Jonah409 Member
    5

    Jun 13, 2012
    5
    0
    5
    This is actually the second time something like this has happen I called Samsung and they gave me a new one last time, so do you know if they will replace it for free a second time?
     
  6. brosko

    brosko Well-Known Member
    63

    Feb 25, 2012
    452
    57
    63
    They should if it is still under warranty.
    How long have you had it?
     
    Jonah409 likes this.
  7. Jonah409

    Jonah409 Member
    5

    Jun 13, 2012
    5
    0
    5
    I have had it for about about 6 months.
     
  8. Jonah409

    Jonah409 Member
    5

    Jun 13, 2012
    5
    0
    5
    It's under warranty:) I'm shipping it off tomorrow. Thank you all.
     
  9. Hook

    Hook Ever since DU... ;-)
    VIP Member
    233

    Mar 17, 2010
    1,358
    648
    233
    Male
    Northern VA, USA
    If it has happened twice, I'd think about whether there is anything in your environment that could be doing this. It's not that having 2 units with the same defect is impossible, but this isn't being reported as a major problem for this device. You have any other problems with devices that could be caused by power surges, lack of proper grounding, etc? Or maybe some very nonstandard app? Maybe not, but worth thinking about before you get your third. ;)
     
    Jonah409 likes this.
  10. Jonah409

    Jonah409 Member
    5

    Jun 13, 2012
    5
    0
    5
    Well the last time i replaced it it was really a diffident problem. It still came on it was just stuck on the battery charging screen.
     

Share This Page

Loading...