Samsung Galaxy Prevail wont chargeSupport

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  1. Tj2169

    Tj2169 Member

    OK I plugged my phone up to the computer for the first time and then after that every time i plug it into the wall charger it wont charge but it will still charge if its hooked up to the computer. I think maybe some settings got messed up. So can anyone help me?

  2. wyelkins

    wyelkins Well-Known Member

    Will it charge from the wall if you shut the phone off. You should see nothing on the screen but a Big Battery with a progress bar inside.

    If this works. Take the phone loose from the charger and turn it on. Then try the charger again with the phone on.
  3. Tj2169

    Tj2169 Member

    Yeah i tried that but it didnt work it only charges when its hooked up to the computer. I even tried hooking it up to my car charger but it still doesnt work. Which is gay... because i need to be able to charge it on the go.
  4. wyelkins

    wyelkins Well-Known Member

    I don't know. Check the USB settings under Wireless and Networks and also under Applications Development. Take the battery out for a few seconds and put it back. Desperation move I know, but what the hell.

    Never had that happen.
    Tj2169 likes this.
  5. Tj2169

    Tj2169 Member

    Nope... Still not working what should I do?
  6. wyelkins

    wyelkins Well-Known Member

    Sorry, Dude. I have no more ideas. If it is not rooted, take it back where you bought it.

    Unless...there is a hardware problem with the piece of the charger that goes into the wall. The one that the USB plug fits into. You have already proven that the cable is OK since it works with the laptop.

    It may be a hardware problem after all!

    I have actually had something similar to this happen in the past, now that i think about it. Swap out that piece and I bet it will work.

    Also, check other wall outlets.
    Tj2169 likes this.
  7. Necrotoxin

    Necrotoxin Well-Known Member

    It's not his charger.he said he tried his car charger too
  8. Tj2169

    Tj2169 Member

    Well I tried it and ir still doesnt work I guess ill call customer support...... First ill do more research because therw customer support sucks...
  9. wyelkins

    wyelkins Well-Known Member

    Oops! Thanks, Necrotoxin. Well, back to Sorry, Dude. Take it back.
    Tj2169 likes this.
  10. Tj2169

    Tj2169 Member

    Well that sucks I have only had the phone like a month....
  11. Topken

    Topken Well-Known Member

    You could try a factory reset and see if that does the trick. You are going to lose all your settings and apps tho. Some of the stuff you could move to the sd card or back them up via titanium back up. So you dont have to send the phone back.
  12. new optimus

    new optimus Well-Known Member

    It still could be the cable, depending on the type of car charger, some use your USB cable, just like most modern wall plugs, I would say if you have not done this yet get another cable, from any phone as long as the charge port is the same.
    I have found these samsung phones do not use other branded cables for data transfer but for charging they all work fine.
  13. RRSpikes

    RRSpikes Well-Known Member

    I used my BlackBerry PlayBook data cable to root and shabby my Prevail.
  14. new optimus

    new optimus Well-Known Member

    interesting, never had a blackberry but have lg's and the data cable wont work for the samsung.
  15. jimbogr79

    jimbogr79 New Member

    THANKS this worked!!!

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