Help Samsung Galaxy S2 - ICS Restarting Problem

[sumi_yoko]

Hi everyone,

I don't know if anyone can help me but I updated my SG2 (GT-I9100M) to ICS via Kires (via cable). This was about September this year. After the update the phone kept restarting every 1-2 min. Called support but they told me to do a factory reset. Did that 4 times. It got better for a couple of days but every other day now it does that until the battery drains.

I don't have any apps installed other than the ones per-installed, thinking some app may be causing it.

It's not rooted. My carrier is Bell Canada.

Any ideas?

 

[ironass]

Hi everyone,

I don't know if anyone can help me but I updated my SG2 (GT-I9100M) to ICS via Kires (via cable). This was about September this year. After the update the phone kept restarting every 1-2 min. Called support but they told me to do a factory reset. Did that 4 times. It got better for a couple of days but every other day now it does that until the battery drains.

I don't have any apps installed other than the ones per-installed, thinking some app may be causing it.

It's not rooted. My carrier is Bell Canada.

Any ideas?

Hello and welcome to Android Forums sumi_yoko!

Lets see if I can help you.

Firstly, you have done the right thing by doing a Factory Reset. If you still got FC's, (Forced Closures), and battery drain after doing a Factory Reset and prior to re-loading your app's and settings, we can rule out those.

That leaves a corrupt Firmware update download. This is typically found in OTA, (Over The Air), updates but can also occur using Kies.

You have 2 choices...

1. Take your handset to the nearest Samsung Service Point and explain your problem and request, politely, that they re-flash it.

2. You can re-flash the firmware update yourself using Odin and the method described in post #1, here, under the heading, "My firmware is not eligible for ICS yet but I want it now!".

Hope this helps!

 

[omersajjad]

Hello,

I update my phone to Jelly Bean 4.1.2 via Odin. It worked fine for more that 36 hours but this evening some shit happened and the phone restarted for 6-7 times in an hour.

I'm much worried please help

 

[SCPadgeebar]

Did you do a factory reset after upgrading?

 

[omersajjad]

I did factory reset many times, I even changed the firmware aswell but its still restarting :'(