Samsung Galaxy S3 Audio Problem! HELP!Support

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  1. jteague101

    jteague101 Member

    For some reason, my Verizon Galaxy S3 is only playing audio out of the left speaker of my Klipsch Image One headphones. My Klipsch's have worked on my phone for 2 months without a problem until today. I plugged in the same headphones into two other devices (my computer and my sister's iphone) and they worked perfectly fine with audio coming out of both earcups. The weird thing is, I plugged in the stock samsung headphones that came with my galaxy s3 into my s3 and they worked perfectly. As far as I can tell, the dimensions/size of both of the headphone jacks are exactly the same. Also, this issue doesn't just occur when I try to play music on my music player but also with any audio/video file. Is this a problem with my S3 or my headphones?

  2. Digital Controller

    Digital Controller The Real Bass Creator Guide

    First off welcome to the forums :)

    Secondly, i am moving this thread into the Galaxy S3 forums to get some better assistance.

    Lastly, it sounds like maybe there is a short in the wire for the first headphones, have you tried maybe moving the cord around to check?

    Otherwise maybe S3 users will be able to assist you better!
  3. jgscott987

    jgscott987 Well-Known Member

    Do you have a case on your phone? Some people have had a problem where the case prevents the headphone plug from going all the way into the jack. This could definitely cause sound to only come from one side.

    Also, be sure to check the headphones on another music player to rule out a problem with your headphones.
  4. jteague101

    jteague101 Member

    I've tried moving the cord around in all types of directions but that doesn't do anything. Also, I do have a case but I've used my headphones with the case on ever since I got my phone and I haven't had any trouble. I've tested the headphones on the stock music player as well as Power Amp and the problem persists on both. I messed around with the EQ settings in poweramp and put the sound balance all the way to the Right but still no sound comes out of the right earphone. I've tried youtube and a number of other apps as well and the same problems occurs. However, when I press my headphone jack really hard into the headphone slot, I can hear sound coming from the right earphone but it is accompanied by static and it only works if I keep applying a lot of pressure. Even then, the sound can get kind of distorted
  5. silentwitness

    silentwitness Well-Known Member

    if u go to the widgets on the phone there is a widget called mono audio make sure its not activated as it would send all sound to 1 speaker.
  6. jteague101

    jteague101 Member

    mono audio is not on in the phone widget or on music player and power amp settings
  7. tom1969

    tom1969 New Member

    I have the same issue with my Galaxy S3. I just got a new set of Monster earphones. I only get sound out of one speaker. When I plug in the same headphones into my wife or son's Galaxy S3 it works fine. I plug in my ear buds that came with my phone they work fine on my phone. If I press down on the connection plugged into my phone with the Monster, I get sound out of both speakers. What gets me is that it works fine in 2 other Galaxy S3's and my original ear buds work on my phone but the Monster earphones won't work on my phone.
  8. jteague101

    jteague101 Member

    I found this Belkin RockStar 5-Way 3.5-mm Headphone Splitter (White): Electronics laying around in my house and I connected it to my S3 and then plugged in my headphones to the splitter and my headphones work! The only problem is this is most definitely not a long-term solution because the splitter renders the remote on my headphones useless and carrying around the splitter would be a hassle. I'm also still undecided on whether the issue I'm having is because of my headphones or because of my S3.
  9. lidzen

    lidzen New Member

    hey, i had the same problem with my s3, after checking that the problem is not from my earphones, then it was from the female jack on the s3,

    So what you have to do, is get something like a toothpick, and remove any dirt stuck in the jack of the phone, then plug your earphones and try if it worked.

    if not, then get a tiny piece of aluminum foil, tiny as half of your little fingernail.
    fold it till you can stick it into the s3 female headphone jack.
    then plug ur earphones, and push it down until u drive the aluminum foil all the way down.
    and try, it must work.
    After it worked, try to remove the foil with something harder than a toothpick, like a sewing nail.
  10. GTWalling

    GTWalling Well-Known Member

    Don't think one should try this. It could void the Warranty if you can not get all the metal out of the plug. It could also damage more than it would Fix. If one tries this method MAKE SURE THE POWER IS OFF AND THE BATTERY IS OUT. This is an accident waiting to happen. Just saying.

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