Samsung galaxy s3 can't connect to mobile network


  1. idorkxpd

    idorkxpd Member

    Hi everyone, I am in need of emergency help here. I've been trying to solve this for about 6 hours now, I've spoken to tmobile, AND samsung and they couldn't give me a solution and I have searched probably the whole Internet.:mad:

    Okay so I had just gotten my s3 about two to three weeks ago, everything worked fine until about few hours ago I went to a classroom that has no service I tried using my phone unaware hat there was no service and it failed, so I put it away until class was over, afterwards I tried calling texting and using my data and none works I get the error no network connection. I tried restarting phone, factory hard reset, setting the mobile network manually, changing battery, taking SIM card out and none of it has worked, does anyone have any idea how to fix this? I know my SIM card is fine because I used it on my friends phone and I had service fine. Ay help is much appreciated thanks..

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  2. mikedt

    mikedt 你好 Guide

    The phone could be faulty, that's what it seems like from what you describe. In which case you'll have to return it for repair or replacement.
  3. Digital Controller

    Digital Controller The Real Bass Creator Guide

    I would suggest to do what Mike is saying. Take it into your nearest Carrier store and see about getting a replacement. Sorry :(
  4. idorkxpd

    idorkxpd Member

    i was afraid you guys would say that :( i bought the phone from ebay so i contacted samsung directly they said i'd have to send the phone to them first, which means i will be phoneless for couple weeks. FML.
  5. Digital Controller

    Digital Controller The Real Bass Creator Guide

    Sorry about your luck man :(

    I am always afraid of something like this happening to me as well as I do not have a backup device.

    Might want to try buying an old used phone from your carrier or work something out with Samsung.
  6. idorkxpd

    idorkxpd Member

    I went to t mobile store today apparently they blocked my IMEI number.
    I had no idea this was even possible, i got the phone from ebay, so i'm guessing i got scammed. it stopped working exactly 1 month i received it, the only way to unblock the IMEI is to have the original owner who sold it to call and i doubt they are willing to do that. Do any of you guys have any suggestions on what i can do with the phone so i can use it? flashing another rom or anything? :mad:
  7. mikedt

    mikedt 你好 Guide

    I think you got scammed. Unfortunately it's an all to common occurrence with buying used cell-phones from Ebay. An IMEI number can be carrier blacklisted for a few reasons. Often because a phone is reported stolen or missing, or it could be because the original owner defaulted on their two year contract, and may have monies owing to the carrier.


    I don't think you'll be able to use it as a phone any more. Changing the ROM won't help. And attempting to change the IMEI is unlawful. Probably best best thing you can do is to take it up with Ebay, a fraudulent sale. Ebay tends to favour the buyer in the event of problems like this. Did you pay for it by credit card, you might be able to get a charge back?
    Mikestony likes this.
  8. idorkxpd

    idorkxpd Member

    @Mikedt thanks for your reply, the phone was listed as brand new in box never used, so i thought it was okay i will be contacting ebay fraud center. thanks again.
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