I had my phone plugged into my computer via the USB cord today installing the updates through the verizon software...and it seems that during this my computer performed an update while I was away from my laptop. I returned to my computer after probably like 20 minutes and now my stellar won't turn on at all. It doesn't even seem to be charging. Sometimes when plugged into the USB port the led will glow red for a minute or so, but it never stays. I can't find a solution anywhere. Any suggestions, or should I just go to my verizon store?