Samsung Galaxy W Charging ProblemSupport

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  1. markjo

    markjo New Member


    Hello Everyone,

    Can you please help me?

    I've just bought my Samsung Galaxy W four weeks ago. The phone operates properly until recently, i was unable to charge my phone. Whenever i connect my phone to a charger or a usb cable there is a message popping out on the screen that says "Info: Battery Disconnected" and my phone refuses to charge.

    Thank you and I would really appreciate your help.

  2. sntaylor

    sntaylor Well-Known Member Contributor

    From what I've read else where, out might be that the USB port on your phone is dirty.... Heard of cleaning it with a tooth brush but I'd do more research before going ahead with this idea! Other wise take it back to the shop.
    dannyhawwa and markjo like this.

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