Bought my phone from 3 and it is having the same problem. First txt i send always fails. Tried updating firmware but keeps saying non available. 2.3.5 at the moment. Sent to 3 for repair with a photo copy of this thread(expecting them to update firmware) but they sent phone back saying they could find no fault. Useless ! Can't they read ? Also took photo copy of this thread into 3 shop but they were not interested in reading it !!! All they were willing to was send the phone back for repair again...which would be another waste of time seeing as they could not find a fault even with the evidence i have from this forum. Terrible customer service from 3 shop in Huddersfield and the repair centre in nuneaton. HELP ! ! !