Got the Samsung Galaxy S4 5 days ago. Everything seemed fine, except I can send texts but do not receive them. I can receive the pictures in a picture text, but not the text body. 4 days ago Sprint said perhaps it was a software problem. The 'yellow tag store' guys tried some stuff and concurred. Did the factory reset, removed the battery, got a replacement phone 2 days ago. The replacement phone received texts while at the 'yellow tag store' where the phone was purchased and replaced. Thought all was well. Today then, again with the not receiving text messages. Tomorrow this *EDIT for vulgarity* phone may come into direct contact with the wall at an accelerated rate of travel. Seriously though, any help would be greatly appreciated.