Help Samsung Keyboard problem

[Wise11]

Hi

I have problem when I pressed on Samsung keyboard choice this message appear :

(unfortunately samsung keyboard has stopped)

Any other keyboard I downloaded from Google Play it is working good and no problem but the original Samsung keyboard it is not working


I wait ur reply

Thnx

 

[ironass]

Hi

I have problem when I pressed on Samsung keyboard choice this message appear :

(unfortunately samsung keyboard has stopped)

Any other keyboard I downloaded from Google Play it is working good and no problem but the original Samsung keyboard it is not working


I wait ur reply

Thnx

Hello and welcome to Android Forums Wise11

Try wiping the cache and data for your Samsung keyboard, as per the instructions in #1.5 of S4 Lollipop Update Problems - Dummies Guide, to see if that helps. Failing that, wipe the cache partition as per #1.3 of the guide.

 

[Wise11]

Hello and welcome to Android Forums Wise11

Try wiping the cache and data for your Samsung keyboard, as per the instructions in #1.5 of S4 Lollipop Update Problems - Dummies Guide, to see if that helps. Failing that, wipe the cache partition as per #1.3 of the guide.

Big thanks

But I used Odin and downloaded pda for device because it is was not working after this process Samsung keyboard is not working and after this process I can not enter in recovery mode to choose wipe cache. What is solution?

 

[Wise11]

I can not enter in this menu after Odin process

 

[ironass]

Perhaps you have flashed an incorrect firmware. There are 29 different Galaxy S4 models and over 3,000 different firmware versions. See #1.3 of 29 Galaxy S4 models - know yours?

 

[Wise11]

Perhaps you have flashed an incorrect firmware. There are 29 different Galaxy S4 models and over 3,000 different firmware versions. See #1.3 of 29 Galaxy S4 models - know yours?

I used*#1234# and this result
My model Galaxy Samsung s4(gt-i9515)
What I should do

 

[Wise11]

Give me links

 

[ironass]

I used*#1234# and this result

That is showing that you have the Galaxy S4 Value Edition model, i9515, firmware, NL1, for Morocco, Saudi Arabia and U.A.E. on your phone. You are missing the CSC code! What is your Product code, as per the link in post #5, above.

 

[Wise11]

These pictures are about my mobile.see and tell me

 

[ironass]

These pictures are about my mobile.see and tell me

Your Product code is KSA for Saudi Arabia. The latest stock Samsung firmware for the Galaxy S4 Value Edition, i9515, is the one that you are already on, NL1. You can try reflashing it to see if that helps.

Model GT-I9515
Model name GALAXY S4 VE
Country Saudi Arabia
Version Android 4.4.2
Changelist 3584452
Build date Mon, 15 Dec 2014 10:36:34 +0000
Product code KSA
PDA I9515XXU1ANL1
CSC I9515OJV1AOB2


WARNING. Please remove the screenshot in your last post that contains your IMEI number, for security reasons.

 

[Wise11]

Your Product code is KSA for Saudi Arabia. The latest stock Samsung firmware for the Galaxy S4 Value Edition, i9515, is the one that you are already on, NL1. You can try reflashing it to see if that helps.

Model GT-I9515
Model name GALAXY S4 VE
Country Saudi Arabia
Version Android 4.4.2
Changelist 3584452
Build date Mon, 15 Dec 2014 10:36:34 +0000
Product code KSA
PDA I9515XXU1ANL1
CSC I9515OJV1AOB2


WARNING. Please remove the screenshot in your last post that contains your IMEI number, for security reasons.

Many thanks I appreciate ur work

but next step I have to use Odin with firmware only?

 

[ironass]

Many thanks I appreciate ur work

but next step I have to use Odin with firmware only?

See the links and video in #1.5 of 29 Galaxy S4 models - know yours?

 

[Wise11]

See the links and video in #1.5 of 29 Galaxy S4 models - know yours?

OK thank you very much.u r smart man

But always Odin give me fail result not reset correctly. What is reason?

What is version of Odin I should use?what are the softwares should be downloaded in pc

 

[ironass]

OK thank you very much.u r smart man

But always Odin give me fail result not reset correctly. What is reason?

What is version of Odin I should use?what are the softwares should be downloaded in pc

The version of Odin is mentioned in those links in post #12, above.

The correct firmware is linked to in post #10, above.

 

[Wise11]

The version of Odin is mentioned in those links in post #12, above.

The correct firmware is linked to in post #10, above.

It is OK but I can not type with Arabic language why ?I downloaded Arabic language

 

[Wise11]

Thank a lot it is working good