Samsung kies stopped workingSupport

Last Updated:

  1. sofriendly

    sofriendly Member

    hi guys. I have Samsung galaxy S and I was able to use Samsung kies
    program in the past but after I used the updated version of kies
    I got unable to to use it so that when I try to open it I get a message
    saying kies stopped working and when I choose to view problem details
    I get many lines and one of them mentions a file named CliSecureRT.dll
    and I wonder if anybody can help me to solve this issue.
    I use windows 7 64 bit and I tried almost all solutions mentioned in
    the forum about kies trouble but none of them worked.
    I have attached a screen shot of the error message.
    best regards.

    Attached Files:

  2. MedionUS

    MedionUS New Member

    Same problem!

    Problem is in .NET framework i had 4,5 beta, after i delete it kies run perfectly ...
    sofriendly likes this.
  3. sofriendly

    sofriendly Member

    Hi. many thanks to you. I almost got hopeless about solving this
    annoying issue about kies and I tried all solutions mentioned in
    this forum as well as many other sites over the internet but the only
    solution that worked was your solution. I deleted .net framework 4.5 and
    kies now works well. many thanks again.
  4. hdattada

    hdattada New Member

    I dont remember the time I spent on getting this working. Your solution worked.. thanks a lot...
  5. Siriuszw

    Siriuszw New Member

    yes that works very well thank you. Installed Visual Studio 2012 and kies just crashed. uninstalled net 4.5RC and hey presto it works

    Thank you!
  6. zainys

    zainys New Member

    You don't need to uninstall anything but to change the Runtime from 4.0 to 3.5 in kies.exe.config. You can find this file in kies installation folder.

    change the <startup> tag as follows:

    <startup useLegacyV2RuntimeActivationPolicy="true">
    <supportedRuntime version="v3.5" />
    <supportedRuntime version="v2.0.50727" />
  7. suthrnboy

    suthrnboy Member

    What update number of the .NET framework did you delete?
  8. suthrnboy

    suthrnboy Member

    How would I go about doing this?
  9. suthrnboy

    suthrnboy Member

    I am running Kies, Vista 64bit and was using USB to sync. Kies worked fine early last week and around Wednesday just stopped! It will see my Samsung Galaxy S2 SPH-D710 but while syncing with Outlook 2007 it just stays at "Preparing to sync schedule!" Please help, my calendar is everything!
  10. kalosjo

    kalosjo New Member


  11. suthrnboy

    suthrnboy Member

    I tried opening that file in notepad, changing the 4.0 to 3.5 and then saving but it would not save!

  12. suthrnboy

    suthrnboy Member

    Actually got it to change by cutting and pasting but kies still just sits preparing!
  13. PaulSchn

    PaulSchn New Member

    I have had the same experience but Kies says that "This device is not supported by Kies 2.0. Make sure your device is supported and try again."
    What are we supposed to do?
    Any help out there?
  14. AnOldMan

    AnOldMan New Member

    I have a script that auto-deletes files in my %temp% directory when system restarts. Kies installed required file in that directory for some reason.
    Don't have any idea why they would do this....
  15. bhellsun

    bhellsun Member

    I donno from when my Kies stopped working. But now when I open it it throws the Kies Stopped working error. Snapshot attached.
    1) I tried changing the version from 4.0 to 3.5 in kies.exe.config - Didnt work
    2) Removed Microsoft .NET framework (2 items) from control panel
    3) Uninstalled Kies and Reinstalled Kies
    4) Even tried Reinstalling older version of Kies.
    5) Removed the line "<supportedRuntime version="v3.5" />" completely as per "" - Even this didnt work.

    Is there something else installed in my system which prevents Kies to work?
    Please help.

    Attached Files:

Share This Page