Samsung Moment bluetooth problems?Support


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  1. davede11

    davede11 New Member This Topic's Starter

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    I updated my phone to the 2.1 version when it came out, then just recently got a "pop up" notification on my phone to upgrade to 2.1 update1. Immediately afterwards, my phone doesn't recognize the same bluetooth headset I had prior to the update (Plantronics 975). I have the bluetooth enabled on my phone, click "make discoverable" then when I search for bluetooth devices, it doesn't pull any option up.

    My current phone info (if needed)
    Firmware version: 2.1-update1
    Baseband version: S:M900.8.0S.DE03
    Kernel version: 2.6.29
    Build number: ECLAIR.DI06

    Would it harm my phone to go back to the "original" 2.1 update I had in the 1st place?

    Any advice or suggestions greatly appreciated! ;)
     

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  2. Steven58

    Steven58 Reformed PH VIP Member

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    Welcome! Firstly, I'd call your carrier. Secondly I'm going to move this to the moment section for you.

    Steven
     
  3. davede11

    davede11 New Member This Topic's Starter

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    Ok. Thanks Steven. Sorry for the misplaced forum area. If I find an answer from Sprint, I'll share the news. Keeping my fingers crossed!
     
  4. DJ_Phillie

    DJ_Phillie Member

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    I too have a plantronics bluetooth headset and my Moment no longer detects it since the update either!

    please share if you find out what the problem is...thanks
     
  5. pastafarian

    pastafarian P√Ętes avec votre foie Moderator

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    Are you making the phone discoverable, or the headset? The phone doesn't need to be discoverable, but the headset does (usually a long press of the answer button till the lights flash).
     
  6. HeadlessPonch

    HeadlessPonch Well-Known Member

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    This latest update made some changes to the Moment's bluetooth functionality, so you need to re-pair with your headset/car/other phones. Dig out your headset's manual and see how to do a new pairing.
     
  7. davede11

    davede11 New Member This Topic's Starter

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    Hi guys ~ So just got off the phone with Sprint & regarding the Plantronics headset, all I had to do is when powering ON the headset itself, keep it pressed until the lights go from red to white, etc then it'll reset. What a simple problem to a headache. Ha - Thanks all for your help. Hope this will help someone else. I'm already on my headset talking away. :)
     

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