Samsung moment crashed! Please help me!!!

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  1. ruinsatiable2

    ruinsatiable2 New Member

    I was trying out an app, I think it's called Continuous Photo and it completely crashed my phone. I can't turn it on. I plugged it into the wall to see if that would help and it made the sound that one would expect when it's charging and the home, menu, and return buttons all lit up, but not the screen.

    It's a brand new phone that I've only had for 4 days. Is the problem, that I tried to complete a function using the app, that I didn't have enough memory for? No matter what the reason is, how can I fix it? I'm freaking out here.

  2. hempwallace

    hempwallace Well-Known Member

    I don't have a Moment and don't know how to do a reset on one.

    I would try removing the battery for a few minutes.
  3. SporkLover

    SporkLover Well-Known Member

    Silly question here. Did you pull the battery out and let it sit for a minute, replace the battery, and try to re-start?
  4. IOWA

    IOWA Mr. Logic Pants Moderator

    Download the offical 2.1 update and install it.

    Instructions on

    Tapatalk. Samsung Moment. Yep.

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