I am working with a client's new samsung moment. We set it up for google apps email and Exchange sync through Moxier. All was good and well for a few days, and then the Google/gmail app stopped syncing. In All Accounts, sync, it gave the error ' sync is currently experiencing problems, it will be back shortly' We pulled the battery but still does this. I tested other apps that would verify connection - browser, Moxier, etc., fine. Today the moxier sync for Exchange email, calendar, contacts, tasks would not sync either; just stopped. Again, pulling the battery didn't unstick this. I am used to the Microsoft phones where this plus a soft reset cured things for a few days. Please advise on a methodology to diagnose.