Support samsung moment sync not working

Discussion in 'Android Devices' started by jwright516, Jul 8, 2010.

  1. jwright516

    jwright516 New Member
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    Jul 8, 2010
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    I am working with a client's new samsung moment. We set it up for google apps email and Exchange sync through Moxier. All was good and well for a few days, and then the Google/gmail app stopped syncing. In All Accounts, sync, it gave the error ' sync is currently experiencing problems, it will be back shortly' We pulled the battery but still does this. I tested other apps that would verify connection - browser, Moxier, etc., fine.

    Today the moxier sync for Exchange email, calendar, contacts, tasks would not sync either; just stopped. Again, pulling the battery didn't unstick this.

    I am used to the Microsoft phones where this plus a soft reset cured things for a few days. Please advise on a methodology to diagnose.
     

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  2. Steven58

    Steven58 Reformed PH
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    Feb 19, 2010
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    Welcome! I will move your post form the introduction forum into the moment forum so you can get help.

    Steven
     

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