Help Samsung Note 2 GT N7100 will not upgrade to newer version

[Fada STarky]

Hi

My note 2 crashed and I manage to re-install Android 4.4.2 , baseband version N7100XXUFND3. I know its an old version, but its all I could find.

The problem I have is that the phone will not upgrade to a newer version like 5.0 or 5.1. Its says there are updates but for some reason it wont allow me to update the version of android I have. I have tried re-installing through Kies, but its says the version of my operating system can not be upgraded.

Your help, guidance, assistance and advise would be very much appreciated.

Oh yeah, I'm a novice to all this

 

[chanchan05]

The Note II never received updates beyond 4.4. Some versions received 4.4.4, but no 5.0 or 5.1. So you won't be getting that unless you root and flash unofficial custom ROMs.

 

[Mikestony]

Welcome to AF @Fada STarky!
If you want to get to the latest updates ( which @chanchan05 indicated may be limited without root), you can always flash them manually from sammobile.com via a computer program called ODIN
Be sure you flash the correct version for you make/model/country/carrier
Also, I've added some info to your thread title to attract more attention.

 

[girolez]

If you root you can flash 6.0.1 marshmallow now - resurrection remix rom.. http://forum.xda-developers.com/galaxy-note-2/development/rom-resurrection-remix-5-6-0-t3278709

Note that this more involved than installing a stock rom with odin.. Research it before you do anything!

 

[anotherusername1]

agree with the others. the default latest android seems to be 4.4