Support Samsung Note microphone issues

Discussion in 'Android Devices' started by Toon Army, Jan 17, 2012.

  1. Toon Army

    Toon Army New Member
    5

    Jan 17, 2012
    2
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    I have a Samsung Note but am having trouble with the microphone. In the normal mode of making a telephone call the microphone does not work but if I select 'speakerphone' then the microphone works normally and I can carry out out normal phone conversation. In the normal phone mode I have tried turning 'Mute' on/off but still the microphone does not work. Does anyone have an answer to this problem please? Cheers, Toon Army.
     

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  2. anakin1979

    anakin1979 Active Member
    16

    Oct 19, 2011
    29
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    If you have already gone through basic troubleshooting stuff like resetting your phone or even just power cycling (turn it off and on again) then it sounds like a faulty hardware issue. Do you have warranty?
     
  3. Toon Army

    Toon Army New Member
    5

    Jan 17, 2012
    2
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    5
    Yes, I've tried that but unfortunately with no luck. I do have warranty so I guess it's back to the shop where I bought it now! Thanks for your help.
     

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