Hi, I live in Germany and own a samsung 7.7 P6800, which I ordered online from a seller in the UK. I love the tablet but Samsung Kies drives me insane! I've had problems with other samsung devices and Kies. I don't want to root it. I don't have enough knowledge for that, though I'm not entirely stupid when it comes to computers. However, I would like to update to ICS, which as far as I know can only be done via Kies USB. I connect my device and my windows 7 laptop recognises it, however, Kies doesn't. I've tried deinstalling and reinstalling Kies from a UK site. No joy. Samsung phone line and email support just increase my frustration and haven't brought me much further so far. I also have an old Samsung Galaxy S and Kies doesn't recognise that either. Can anyone help me. This is almost enough to make me consider purchasing the ipad/phone. Any advice would be much appreciated.