Scratch On LG G2Support


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  1. mpacheco1996

    mpacheco1996 Member This Topic's Starter

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    ive had the tmobile lg g2 for 10 days and it already has a noticeable scratch on the screen. ive been treating this phone like a baby so i have no clue how this happened. will i be able to into tmobile and exchange this phone for another g2? if so, what would i have to pay?
     

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  2. Rukbat

    Rukbat Well-Known Member

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    Read the extended warranty. Probably on the order of $100-$150. (Assuming you bought an extended warranty.)
     
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  3. mpacheco1996

    mpacheco1996 Member This Topic's Starter

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    so you're saying that the 14 day return period doesn't apply to my situation?
     
  4. Rxpert83

    Rxpert83 Dr. Feelgood Moderator

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    The 14 day return period is for manufacturer defects

    It doesn't cover damaged caused by the user, and unfortunately you'll have a tough time arguing that the scratch was there when you got it.
     

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