Scratch On LG G2Support


Last Updated: 2013-12-03 06:09:39
  1. mpacheco1996

    mpacheco1996 Member

    ive had the tmobile lg g2 for 10 days and it already has a noticeable scratch on the screen. ive been treating this phone like a baby so i have no clue how this happened. will i be able to into tmobile and exchange this phone for another g2? if so, what would i have to pay?

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  2. Rukbat

    Rukbat Well-Known Member

    Read the extended warranty. Probably on the order of $100-$150. (Assuming you bought an extended warranty.)
    Rxpert83 likes this.
  3. mpacheco1996

    mpacheco1996 Member

    so you're saying that the 14 day return period doesn't apply to my situation?
  4. Rxpert83

    Rxpert83 Dr. Feelgood Moderator

    The 14 day return period is for manufacturer defects

    It doesn't cover damaged caused by the user, and unfortunately you'll have a tough time arguing that the scratch was there when you got it.

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