Screen auto-rotation is NOT workingSupport

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  1. salhalwa

    salhalwa New Member

    Hi there

    I have the screen auto-rotation on but for the past week, my phone has been stuck on portrait mode.

    Basically my pics and Youtube vids can only be viewed in portrait mode and NOT landscape mode

    I tried turning the feature on and off and restarting but nothing worked

    Any suggestions?


    Looks like other folks are having the same issue

    Anyone found a fix yet? Or will we have to wait for Google to release a new update? >_>

  2. jaymf

    jaymf Well-Known Member

    Did you try recalibrating the gyroscope? (it's under Display in Settings, weird place for it)

    Edit: you have an S3 right? The link you posted is for a different phone
  3. hemplacrosse4

    hemplacrosse4 Well-Known Member

    I had this problem all I did to fix it was take my battery out and restarted my phone and it worked
  4. clairebear14

    clairebear14 New Member

    I had the same issue! I have the samsung galaxy s5 and when it updated to the Jelly Bean OS the screen stopped rotating. I was just dealing with it until I found the post below, taking out the battery and clearing the cache didn't work for me.

    This worked!!! The trick is in Settings-Display-Screen Rotation and switch it to "on". The Jelly Bean OS calls it "Smart Rotation" instead of "Auto Rotation"

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