Screen Black, blue notification flashingSupport


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  1. DPCardoza

    DPCardoza Member This Topic's Starter

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    I've got a new Galaxy Note 2 that is about 15 days old. So far I've had no problems. Today I went to use it and the screen was black and the blue notification light was flashing. I tried holding the power button but it wouldn't do anything. I didn't attempt a factory reset because I didn't want to lose data. I removed the battery and re-installed and everything works as it should. Is this something I should be concerned about? I searched the forum and only found one where the notification light was red so I'm not sure of the significance.
     

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  2. rivera02

    rivera02 Well-Known Member

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    This actually happened to me yesterday i locked my phone and when i tried to turn the screen back on nothing happened. I had an unread text so the notification light was blinking but the screen just wouldn't turn on. I left it alone for maybe five minutes then tried it again and it worked but it had closed all of my running apps. I'm guessing all that happened was i had an app crash that froze the phone or maybe the launcher and it just took some time to reset.
     
  3. DPCardoza

    DPCardoza Member This Topic's Starter

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    Did it again today. Its been sitting a while and no go. Think its time to make a trip to bestbuy.
     

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