Screen blackout during callsSupport


Last Updated:

  1. DavidJames2012

    DavidJames2012 Member This Topic's Starter

    Joined:
    Mar 28, 2012
    Messages:
    12
    Likes Received:
    0
    I have a galaxy s3 and until recently it has been fine. But now when I make a call.... The only way to end the call is to do a battery pull.... When I'm on a call the screen goes blank if can still phone people but usually I move phone away from my ears and the screen comes on for me to use keypad end call etc.... Anyone able to help me out? Cos can't keep doing battery pulls. Thanks
     

    Advertisement
  2. Szadzik

    Szadzik Well-Known Member

    Joined:
    Feb 15, 2010
    Messages:
    5,413
    Likes Received:
    715
    Try a hard reset.
     
  3. 3vodroid

    3vodroid Well-Known Member

    Joined:
    Mar 26, 2012
    Messages:
    1,174
    Likes Received:
    694
    Do you use a screen protector/case? Something could be tricking your proximity sensor. Or you could possibly have a bad proximity sensor. Every Samsung phone I've owned has had prox issues.
     
  4. darkestred

    darkestred Well-Known Member

    Joined:
    Sep 19, 2011
    Messages:
    353
    Likes Received:
    77
    Are you talking about when you put the phone in landscape? I have this happen when i put it in landscape, the phone will black out. If i put it into portrait it comes on and i can manuever within the phone.

    Are you on any rooted roms by any chance? I don't know if i had this issue when i was stock.
     

Share This Page

Loading...