Screen blank - but phone still ringsSupport

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  1. psychocandy

    psychocandy Well-Known Member

    Get this quite a bit now.

    I try to use the phone and screen just wont switch on - totally blank. Got to remove battery and reset.

    Even if I rings I can hear the phone ringing but I cant get the screen to come on to answer the call.

    Any ideas?

  2. Rash

    Rash Well-Known Member

    Only suggestion I can give is try another app (if there is one) that you can answer calls & if that fails...and I were in your shoes I will try factory reset (will wipe data)...and if that falls too, then update or upgrade your firmware (that will definitely resolve the issue)
    psychocandy likes this.
  3. psychocandy

    psychocandy Well-Known Member

    Yeh. I guess that will fix it.

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