Screen Cracked and Black!!!Support


Last Updated: 2013-01-21 15:59:04
  1. MarcusDot

    MarcusDot Member

    Okay so the phone dropped and the screen cracked.
    However, unlike most of the phones I've seen thus far with cracked screens, this one doesn't even work.

    Like, when I try to turn on the phone, I can hear the startup sounds and all of that. The lights on the bottom turn on (the settings and back button) as well as the light on top when I charge it. If I tap the screen, I can hear the sounds that play when tapped and so it seems like everything is working, but I can't see a thing!

    Any ideas on what's causing the problem? I've always been one to fix things myself, so I want to try and give it a go. After all, I have no warranty. What have i to lose, right?

    So yeah, quick recap:

    Phone turns on, sound works, button lights come on as well as charging light. However, the screen is cracked (mainly the glass on the bottom, not even really on th escreen, but on the button parts) and the screen won't turn on so I can't see anything.


    BTW, this is my first post. Hello everyone! :)

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  2. You might have damaged the digitizer.
  3. MarcusDot

    MarcusDot Member

    I thought the digitizer is responsible for touch communication to the phone, not display. I was leaning towards LCD damage. Correct me if I'm wrong, though. Cause nowadays they're combining LCDs with Digitizers (I think..)..

    So what exactly does the digitizer do?
  4. htc.EVOlution

    htc.EVOlution Well-Known Member

    With a case or without
  5. skarface1988

    skarface1988 Well-Known Member

    Nope you broke the inner screen. Digitizer is for touch screen is different.
  6. skarface1988

    skarface1988 Well-Known Member

    Digitizer is the touch screen.
  7. MarcusDot

    MarcusDot Member

    Okay, so can someone direct me to which part needs replacing.
    An ebay/amazon link or something to that effect would be of great help.
    Thanks :D
  8. skarface1988

    skarface1988 Well-Known Member

    What kind of device is it?
  9. MarcusDot

    MarcusDot Member

    Uhh..a galaxy note 2.
    I'm not sure if I understand your question.. :confused:
  10. skarface1988

    skarface1988 Well-Known Member

    Well since the note 2 is still new. Im not sure if you can find a replacement screen on ebay/amazon. Search on google bro
  11. MarcusDot

    MarcusDot Member

    But that's the thing...I don't know what screen to get.

    I don't think it's just the broken glass because i've seen note 2's with broken glass and they still function. What is the exact name of the type of screen i need?
  12. skarface1988

    skarface1988 Well-Known Member

    Im sure the digitizer glass still okay. Its just the inner screen is crack...idk whats it called but i use to replace my screen few times. If the digitizer looks ok than it has to be the inner. Since you still can hear sounds.
  13. Prepaidguy9081

    Prepaidguy9081 Well-Known Member

    I just saw a noteii screen plus digitizer sell on ebay

    As for parts try looking for "note ii screen"
  14. drexappeal

    drexappeal Well-Known Member

    Just did a quick google shopping search and found this website:

    http://www.************.com/oem-sam...ss-lens.html?gclid=CKHBh9LZ3LQCFSPhQgod5ysAGg

    You'll see "related products" on the bottom of the page and maybe you can find the right replacement part for you to fix yourself (that's if you feel comfortable enough taking the phone apart). WARNING: I don't know anything about this particular website or their reputations, so I'd do a lot of research, prior to purchasing parts.

    On top of that, I found this:
    How to Disassemble/Assemble Galaxy Note 2 for Screen Repair! | Galaxy Note 2 Root!

    So, if you feel comfortable enough, you could try that.
  15. dwagner88

    dwagner88 Well-Known Member

    Lol. The phone dropped. That is rich. I think you meant "I dropped the phone."
  16. ScandaLeX

    ScandaLeX Wasn't Me Guide

    @Marcus- you brave soul. I wish you luck fixing your phone.
    Out of curiosity, is there some reason you didn't get insurance with it?
  17. jasaero

    jasaero Well-Known Member

    This I think this is going to be the sorta deal that will get you off with the least expense for your issue. The optically bonded "new" Samsung part I describe below is going to run almost $300 and require some debonding of non optical bonds to switch out. This is mostly just your phone minus motherboard and plastic frame for a lot less since it's a parted out phone.

    Sprint Samsung Galaxy Note II 2 LCD LCD Digitizer w Back Housing Stylus | eBay

    You might try to bring the glass up per a video like this on the S3. It takes a good bit of heat an stuff, but you may find the ribbon cable or something else possibly repairable severed in some repairable way where you could just replace the glass.

    The real issue though is that the S-Pen digitizer and glass are the only reasonably priced parts you can replace. The actual AMOLED panels which create the image are produced by Samsung ONLY and are ONLY available packaged with the bonded glass, finger digitizer, and panel as one part. The S-Pen digitizer is a separate part since it is apparently the only part without a special optical bond. The glass only replacement video up there will "break" this optical bond and leave an air gap, but leave everything working just fine. YOu can link to his follow up video to see the debris from glue he had left in the airgap. I doubt such debris is easily noticed unless display is off though. I have also seen in these videos the debonded with airgap repair leaves a very very slightly different look to the display from the commentary of these guys.

    I have a very fine hairline crack in mine that is mostly only annoying. It was from a very minor drop. I am quite convinced these Gorilla Glass 2 screens are much more fragile(shatter easier, but maybe more scratch resistant) than the original ones since they are MUCH thinner to help reduce device thickness. Also, Samsung NEEDS to goto a metal frame with with small soft plastic buffer between it and glass and a slight lip above glass so the glass technically will never touch any flat surface. And since all this stuff is bonded together it could be part of this same bonded assembly and be similar in cost and MUCH more drop resistant than these latest devices for those of us that love them naked. I am going to go ahead and do the debond on mine as it will then be done and be VERY easy to just swap glass. The glass then acts more as an easily replaceable/shatterfragile scratch resistant screen protector of sorts. From watching the videos though the glue is more for sealing and the optical reasons than to hold the glass down as there is a mechanical way it clicks under the plastic frame a bit also.

    I actually wouldn't be surprised if the chances if messing up the actual AMOLED(EXPENSIVE) display itself in a drop that shatters the glass is technically higher on the factory bonded assembly anyhow. So a bad drop may in fact be safer with a phone that had a glass repair from a more minor drop than a new pristine phone. With the repaired one the glass is likely to shatter all over the ground. The new bonded one won't make the mess, but the shatterage is likely to sever and screw up all the bonded layers, one of which is most of the $300 cost to do a proper "NEW" display replacement.
    MarcusDot likes this.
  18. MarcusDot

    MarcusDot Member

    Woah, thank you for the very detailed response. I'll take all things stated into consideration.
  19. Slow Roasted

    Slow Roasted New Member

    In Aus, insurance is now $13 a month over 2 years AND you still need to pay a $250 excess so in my eyes totally not worth it! Just thought my 2c should be added :D!
  20. Prepaidguy9081

    Prepaidguy9081 Well-Known Member

    Agreed, espeshaly when a screen and digitizer are less than 250

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