Support Screen doesn't respond sometimes

Discussion in 'Android Devices' started by Matrix Leader, Aug 27, 2013.

  1. Matrix Leader

    Matrix Leader Well-Known Member
    38

    Jul 26, 2012
    337
    22
    38
    Lifestyle Manager
    Dubai, UAE
    My GF has an S4 and I have an S4 Zoom and both of them have the same problem

    For example, if you are in the camera app, and you take a photo, if you click on the bottom left to look at the preview of that photo in full screen. nothing happens, until you have to presss like 5 times and if you were lucky the phone's touch screen will respond and go to that photo. this problem also happens sometimes in the Google App Store, no touch works I have to force close the Google Store then reopen it then the phone works normally.

    I checked the software but my phone already has the latest it says

    Anything I can do? or must I wait for a software update? or do all these phones suffer from this problem? :(
     

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  2. Matrix Leader

    Matrix Leader Well-Known Member
    38

    Jul 26, 2012
    337
    22
    38
    Lifestyle Manager
    Dubai, UAE
    anyone?????????
     
  3. markyboy81

    markyboy81 Well-Known Member
    38

    Oct 8, 2012
    156
    15
    38
    Are you sure it's the touchscreen and not the phone freezing up or just taking a long time to respond? Because mine does that from time to time
     
  4. Matrix Leader

    Matrix Leader Well-Known Member
    38

    Jul 26, 2012
    337
    22
    38
    Lifestyle Manager
    Dubai, UAE
    it might be but it's darn annoying. such a brand new phone shouldn't do this. My previous S3 never did this :(
     
  5. Goodspike

    Goodspike Well-Known Member
    143

    Dec 28, 2010
    1,144
    143
    143
    Male
    Seattle
    Were you using a MicroSD card in both? Maybe the delay is accessing the card?
     
  6. Kershma

    Kershma New Member
    5

    Aug 28, 2013
    1
    0
    5
    Hi, I have the same issue. My phone isn't even 2 months old yet and it has been freezing on me for the last couple of days. And just last night stopped charging. When I placed it in charge the charging single does not show at all. Thinking it was the charger I tried charging my sisters s3 and its functional. SO it my phone only. Now its dead and when I try to charge it again it just keeps vibrating but NOT charging :mad: :thinking: :(
     
  7. Matrix Leader

    Matrix Leader Well-Known Member
    38

    Jul 26, 2012
    337
    22
    38
    Lifestyle Manager
    Dubai, UAE
    yes im using a micro sf in both it's one of those super fast class 1 micro sds though bro 32 GB
     
  8. scott_

    scott_ Well-Known Member
    38

    Jun 4, 2011
    100
    11
    38
    electrician
    Central Iowa
    As an experiment, change the picture storage location to the internal storage(not the SD card) and see how it acts/responds.

    I have read threads about some users having issues with SD cards. No patterns to card size or class, or where the card were purchased, but a lot (not all) had issues with non-samsung branded cards.
     

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