Screen Fades to Black


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  1. MelD

    MelD New Member This Topic's Starter

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    I'm a novice Android user. My daughter already had the Galaxy and thought it would be a good idea for me to get since she could then be my in-house tech support, which she is. The only problem I'm currently experiencing is when I am making a call using speaker, for instance to my bank, when I am asked for a password or bank account number, my screen keeps turning off after I've pressed only 1 or 2 digits. I then have to keep turning the screen back on every other 1 or so digits. The timeout option for my screen is set to 10 minutes, so that's not the problem. But even if it's set to 30 sec., why would it keep turning off after only depressing 1 digit? Samsung, Verizon (nor my daughter) could answer my question.
     

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  2. nomarsgirl

    nomarsgirl Well-Known Member

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    You may be covering the proximity sensor. It shuts the screen off when you are on the phone so you can't press buttons with your ear by accident.
     
  3. Steven58

    Steven58 Reformed PH VIP Member

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    Welcome to the Android Forums community! Glad you signed up! Feel free to join the conversations! :D
     
  4. Martimus

    Martimus One bite at a time... Moderator

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    Welcome to the Android Forums!
     

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