Screen freeze while chargingSupport


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  1. AgentX

    AgentX New Member This Topic's Starter

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    So I have a weird issue that my Incredible home screen is unresponsive when I plug it into a wall charger. Meaning that when it is plugged in I can tap the power button to turn the screen on but I can't slide or hit the home button to unlock. I have to unplug the phone to bring it out of lock mode.

    It seems to only do this when I use a cheap micro USB charger I bought off of Ebay ($2.50 shipped). When I went to the Verizon store they tried to replicate the problem with their Blackberry brand micro USB charger and the problem didn't come up.

    Has anybody else had this problem?
     

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  2. ryan00davis

    ryan00davis Member

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    I've got the same issue, works fine with my car charger and the charger that came with the phone buy is unresponsive when plugged into a cheap ebay charger. once it's unplugged, it works fine again. did you ever find a solution?
     
  3. dyastrab

    dyastrab Member

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    I had the same issue with a bad charger. Still within my 30 days. Should I get a new Incredible? It seems to be working fine but I'm freaking out!
     
  4. woop

    woop novacane (OFWGKTA) VIP Member

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    The problem is with your third party charger. There were a few threads about this a while back and I think the overall consensus was just stick with the stock charger or if you do use the third party charger, then don't use the phone.
     
  5. dyastrab

    dyastrab Member

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    Thanks. I definitely will use the HTC charger from now on.

    I'm just worried that I screwed up my phone. Do you know if I could have caused permanent damage to my Incredible?
     
  6. woop

    woop novacane (OFWGKTA) VIP Member

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    From my own experience (I bought a third party charger too but stopped using it) and from other people's stories in those older threads, I'd say no its fine.
     
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  7. dyastrab

    dyastrab Member

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    Thanks. I might actually sleep tonight.
     
  8. DHSFed

    DHSFed Member

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    I purchased 3 different AC chargers on Ebay and everyone of them did the exact same thing. The OEM HTC Charger works perfectly as does my OEM Car Charger. I was getting kind of pissed since the OEM AC Charger is far more expensive on-line than I would like to spend so I decided to try my old LG ENV Touch Charger which worked like a champ. I send an email to HTC and the only reply I received is that the voltage requirements must be exact to avoid lock-ups so I hooked the Ebay chargers up to a VOM and they tested the same??? There must be a good explanation but I haven't found it yet.
     

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