Screen freezes when receiving callSupport


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  1. zoidberg28

    zoidberg28 Well-Known Member This Topic's Starter

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    Just wondering if others are experiencing this:

    Seems that maybe 1 out of every 3 or so phone calls I get, especially if the phone's been relaxing in my pocket for >1hr with no use, when I receive a call, the phone freezes.

    The receive call screen appears, but I can't swipe down to receive. Can't swipe up to ignore, and hitting the power button on top simply ignores the call.

    Anybody else ever see this? It's been fairly constant since I got my phone a couple months ago.

    Thanks!

    Quick edit question - is there a screen I can find on the phone that shows all my recent downloads? I have ASTRO and can find stuff on the SD card alright, but tracking down files i've downloaded from my email/dropbox, etc is always tough for me.
     

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  2. personacide

    personacide New Member

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    This just started with mine... it also just keeps ringing and ringing and the only way to make it stop is pull the battery out!
     
  3. bigdragons

    bigdragons Well-Known Member

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    Mine has done that from day one,I touch and hold the screen then swipe seems to help mine ,hope this helps
     
  4. lifegoesby

    lifegoesby Member

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    What apps have u installed recently? I had this happen to me last week and it turned out it was caused by a random app. I just started deleted apps and it stopped having the issue.
     
  5. zoidberg28

    zoidberg28 Well-Known Member This Topic's Starter

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    thanks for the tips. did a factory reset - i'll see in the next couple days if i have the same problem. i'll keep y'all updated.
     
  6. williamcmoran

    williamcmoran Active Member

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    i've had this problem on both of my incredible phones so far. i have no clue what is causing it but when someone calls it doesn't allow me to swipe to answer/ignore the call. even if i hit the top button, it will bring up the turn off prompt but won't let me actually hit the button. i have to end up pulling the battery.
     
  7. williamcmoran

    williamcmoran Active Member

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    double post
     
  8. withallmyhart

    withallmyhart New Member

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    My increadible s has done it since i got my last major update, but it's only with one particular contact, (my boyfriend!) .... It freezes when I answer it, then the missed or answered call isn't logged in my calls list, and I can't make an out going call until I restart my phone... I've had it once where I had to remove the battery to stop it ringing.
    Any clues anyone?
     

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