Screen issue please helpSupport


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  1. jpallotta4

    jpallotta4 Member This Topic's Starter

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    So I woke one morning after a night of drinking and found my s3 in a little pile of water on night stand..wasnt too bad seemed fine but wouldnt come on so I put it on charger and it started making a lot of static noises and wouldn't come on. I thought it was done for but before I paniced I just let it dry all day next to my room heater.. hours later I actually got it to come on and everything works now except the screen while I'm on the phone..I can't access it at all so now when I make a call and it goes to someone's voicemail I can't hang up..has anybody had this problem? Will a factory reset maybe work? I've only had the phone a couple months so it's under warranty
     

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  2. EarlyMon

    EarlyMon The PearlyMon Moderator

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    In the future, pull your battery and dry it before applying power.

    For now, sorry to be the bearer of bad news, but I bet it shorted and is damaged.

    Couldn't hurt to reset it because there's more bad news - some insurance policies don't cover water damage. No warranties do.
     
  3. jpallotta4

    jpallotta4 Member This Topic's Starter

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    what do you think shorted? the entire phone works except for the screen when im on the phone. It will work like 2 out of 5 times. Not sure what it could be.
     

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