Help Screen problem in Wildfire S

[fisma]

Hi guys,
Sometimes I experience screen problem with my HTC Wildfire S. Screen goes off and I can not turn it on again. In this case I have to take out battery and put it back. After that everything works fine. It happens 2-3 times every day.
What may be problem? Is it hardware problem or software problem???
Thanks in advance for response.

 

[El Presidente]

If you're having to pull the battery, it might be hardware.

To rule out software, does it still happen after you perform a factory reset?

 

[fisma]

Have not done any factory resets until now. What is interesting is after taking out battery and putting it back everything works fine.

 

[CristinaD]

Hi guys,
Sometimes I experience screen problem with my HTC Wildfire S. Screen goes off and I can not turn it on again. In this case I have to take out battery and put it back. After that everything works fine. It happens 2-3 times every day.
What may be problem? Is it hardware problem or software problem???
Thanks in advance for response.

Hi!
If this happens after you make a call and you have a case, the problem is the proximity sensor. Today I bought a phone case and I have the same problem because the case covers the sensor, and even if I don't have the phone next to my ear, the screen remains off. I still don't know how to disable the sensor, I'm working on that

 

[Liamo_210]

Hi!
If this happens after you make a call and you have a case, the problem is the proximity sensor. Today I bought a phone case and I have the same problem because the case covers the sensor, and even if I don't have the phone next to my ear, the screen remains off. I still don't know how to disable the sensor, I'm working on that

I guess you need to get rid of the case mate or else punch a jole in the case where the proximity sensor is.