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screen rotation problemSupport


  1. terran4999

    terran4999 New Member

    Hello everyone. I had purchased the ZTE Avid 4G 5 days ago and sometimes the screen is lock in portrait view. Restarting the phone will fix the problem, but after a couple of hours the screen on the phone will not rotating to landscape. I did check the box next to auto rotation in settings so it's not a setting problem. Anyone experienced this issue with the ZTE Avid 4G? Any help would be greatly appreciated. ;)

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  2. Frisco

    Frisco =Luceat Lux Vestra= VIP Member

    Hello and welcome, terran.

    Your device may need to be calibrated. It's a bit different from one manufacturer to another, but one of the best methods is to install a compass app from Play Store and follow the menu of that app to calibrate the compass to your device. Doing that will affect the positioning apparatus in the device to better detect its relationship to up/down, sideways, etc. ;)
  3. dadcup

    dadcup Well-Known Member

    ProximeitySensorClib use this it may help
  4. dadcup

    dadcup Well-Known Member

    Is in the market
  5. terran4999

    terran4999 New Member

    thanks, I'll try out the app. :)
  6. jovanie rivera

    jovanie rivera New Member

    Did you ever find a solution to your phones rotating problem. I'm having the same issue too.
  7. dadcup

    dadcup Well-Known Member

    Try the app
  8. DjSidEShoW

    DjSidEShoW Well-Known Member

    UPDATE (2013-07-09): So, I posted a fix for this a few posts down. It seemed at the time that it was a permanent fix, but for me it wasn't. It worked for a while but as my phone got older the worse it got. It got to the point where I would reset my phone and a couple of hours later it would stop rotating.

    So, their seems to be no fix for this problem, it is a manufacturer defect. So, if this is happening to you, take the phone back right away. Their is a 12 month manufacturer's warranty
  9. dadcup

    dadcup Well-Known Member

    Yes is true what I did was download launcher like apex or nova a that will fix that but you can repor that to zte too because that problem is in stock launcher
  10. DjSidEShoW

    DjSidEShoW Well-Known Member

    I disagree, I use go launcher and the problem was still their. Yes, the stock launcher does not rotate, but the phone will not rotate in any apps or even the system settings.

    I might have a fix though,
    (And though i heavily doubt it will do anything bad to your phone, understand that you are trying this at your own risk)
    1) I downloaded "Inclinometer Free" from the market,
    2) opened the app
    3) Press the menu button
    4) held my phone in landscape mode untill the numbers were zero
    If you can't get into landscape mode do a restart.
    5) Pressed Calibrate
    6) I did the same thing in portrait mode

    UPDATE (2013-07-09): This fix works for some and it worked for me for a little while but as my phone got older the problem got worse.

    To be safe I would return the phone to the metro store you bought it from. This phone had a 12 month manufacturer warranty for defects. They will exchange it for you.
    celestialbabe likes this.
  11. DjSidEShoW

    DjSidEShoW Well-Known Member

    UPDATE (2013-07-09): So, I posted a fix for this a few posts down. It seemed at the time that it was a permanent fix, but for me it wasn't. It worked for a while but as my phone got older the worse it got. It got to the point where I would reset my phone and a couple of hours later it would stop rotating.

    So, their seems to be no fix for this problem, it is a manufacturer defect. So, if this is happening to you, take the phone back right away. Their is a 12 month manufacturer's warranty
  12. DjSidEShoW

    DjSidEShoW Well-Known Member

    Bump>>>>>>
  13. jovanie rivera

    jovanie rivera New Member

    The "inclinometer free" app helped a lot. I waited a week or so so i could respond to see if this was a temporary fix for the rotating problem. It turned out it is. haven't had a problem for week.

    Here what i did:
    1)keep the app running in the background at all times
    2)right before you go to bed calibrate it in landscape mode

    I've being doing this and its been working so far.

    And quick question does anybody know if the update on zte website does anything. ive been researching around and people are saying it doesn't do anything. i don't want to update it just to delete everything on my phone when the update doesn't do anything?
    Thanks:)
  14. DjSidEShoW

    DjSidEShoW Well-Known Member

    UPDATE (2013-07-09): So, I posted a fix for this a few posts down. It seemed at the time that it was a permanent fix, but for me it wasn't. It worked for a while but as my phone got older the worse it got. It got to the point where I would reset my phone and a couple of hours later it would stop rotating.

    So, their seems to be no fix for this problem, it is a manufacturer defect. So, if this is happening to you, take the phone back right away. Their is a 12 month manufacturer's warranty
  15. Madvillan

    Madvillan New Member

    Thought I had an account here already...

    Anyway,

    Thanks for giving attention to this problem, however, I want to say that even after calibrating (multiple times) that this still does not work for me. Phone will stay stuck in portrait and I have to power it off and back on to get it into landscape.

    I'm starting to think something is up as well because I have to do the same for my proximity sensor to work during phone calls.
  16. DjSidEShoW

    DjSidEShoW Well-Known Member

    UPDATE (2013-07-09): This seems to be a manufacturer defect. Return your phone to the metro store you bought it from. It has a 12 month manufacturer warranty.
  17. OutOfPhase

    OutOfPhase Premium Member Guide

    Welcome to AF. :hello: there also might be a hardware issue going on for your device. If you try what djsideshow and it does not work. I would think about swapping it out under warranty.
    DjSidEShoW likes this.
  18. DjSidEShoW

    DjSidEShoW Well-Known Member

    Bump>>>>>
  19. Glenn David

    Glenn David Guest

    Hey brotha, have you tried resetting your phone to the factory defaults and then checked if the same problem occurs. Just try once and let me know, I guess it might solve your issue.
  20. DjSidEShoW

    DjSidEShoW Well-Known Member

    UPDATE: (2013-07-09)
    I posted a fix for this problem. It worked for me for a while but then as the phone got older, it got worse. Although, this fix seems to work for some, so try it at your own risk.

    Just know your phone has a 12 month manufacturer warranty, so it's probably just safer to bring it back before that 12 months runs out.

    Make sure you reboot your phone before doing this. For this to work you're auto rotate needs to be working.

    1) I downloaded "Inclinometer Free" from the market,
    2) opened the app
    3) Press the menu button
    4) held my phone in landscape mode untill the numbers were zero
    If you can't get into landscape mode do a restart.
    5) Pressed Calibrate
    6) I did the same thing in portrait mode

    FOR ME IT WAS ONLY A TEMPORARY FIX, ALTHOUGH SOME HAVE REPORTED THAT IT WORKS FOR THEM.
  21. Madvillan

    Madvillan New Member

    Sorry, dropped off for a few days, working too hard and too much, lol. Will try the update+inclinometer again, will keep you all posted, thanks.
  22. dadcup

    dadcup Well-Known Member

    Hey try this ultimate rotation control in the market that work just install a you will see open the app hit back out done

    http://postimg.org/image/o3q31m2r3/
    DjSidEShoW likes this.
  23. DjSidEShoW

    DjSidEShoW Well-Known Member

    Thanks, cause every time I I flash a rom I have to calibrate. It's quite annoying.
  24. celestialbabe

    celestialbabe New Member

    Thank you for this - works great on my Note 2 so far
  25. Duke 505

    Duke 505 Well-Known Member

    I can confirm this is just a simple software issue thats easily fix by installing ultimate rotation from the market. I've been using it for 3 days. Works like a charm and as if the phone never had the issue. I kinda figured it wasn't a hardware issue because apps that are landscape only like games still rotate even if the bug is currently active. Maybe someone will include this into future roms.
    starxpilot likes this.

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