Screen Seems to Be GoingSupport

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  1. artbytes

    artbytes Well-Known Member

    Oh, dear. Just this morning, my screen seems to be going. It's flickering and lines are going across and sometimes the pixels move rapidly side to side for a second or two. I rebooted, but it appears to be getting worse. Has anyone seen this before? It's 15 months old and I've never had a bit of trouble until this morning. Nothing that I know of has happened to it in the last few days.

  2. artbytes

    artbytes Well-Known Member

    Well, I've chatted with Samsung. We did a factory reset, which didn't help a bit. As I feared, it seems to be a hardware issue. I can send it in to be repaired. Since it's out of warranty, it will cost about $200. Naturally, I'm quite bummed. I spent $500 on this tab 15 months ago and was counting on using it for quite awhile. If anyone has some thoughts on what to do now, I'd love to hear them.
  3. Galaxy Tab2 47

    Galaxy Tab2 47 Well-Known Member

    Not a good thing to read sorry it is happening to you. Let us know what you do and if it does get fixed.
    artbytes likes this.
  4. artbytes

    artbytes Well-Known Member

    Just thought I'd get back to you about my Tab. After talking to Samsung tech support, they sent me a mailing label to mail the Tab to them. After it arrived at Samsung, they called me. I had to pay $199 to get it looked at. For that much, they said they'd check over everything and even give me a new battery if it needed it. It was out of warranty - or I wouldn't have been charged.

    I had thought about not doing the repairs, but getting a new tablet, instead. In looking, it seemed to me that I'd have to pay $500 to get on comparable or better. I found some new tablets just like this for about $200 to $240 on eBay. Although they said they were new, the ones I saw didn't come with a warranty. I ended up deciding to have the repairs done.

    The tab it now back home and working great. I really like this tab and hope to get a lot more use from it. I think that Samsung service was good. Just thought I'd let you know how this all works.
    ComputerGranny likes this.
  5. ocelotito

    ocelotito New Member

    Hello. I am new here and I have started having exactly the same problems It started after installing plants v.s. zombies (really). I'd reallly want to see if I can have a cheaper solution, otherwise it will be cheaper to buy a new one.
  6. artbytes

    artbytes Well-Known Member

    Let us know what you find out.

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