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screen turns grey and cannot set default appSupport


  1. uzairmaz

    uzairmaz New Member

    Hello there,
    Can you guys help me on this matter? Really appreciated it.

    My problem with the tablet happened just this week. When I clicked to launch any application which doesn't have its default app, such as clicking a link in email connecting to a browser, the screen turns grey and it stays that way (where usually a prompt of available apps should appear allowing me to choose from). But the tablet doesn't freeze as when I touch on anywhere on the screen, the greyed screen will disappear and nothing happens, it just goes back to the previous screen (email). This happens with other app too.

    I even uninstalled newly installed apps thinking they may cause this, and even master reset my tablet, the problem solved but for just a while, and now it happens again :(

    Here is the snapshot of the greyed screen (a prompt should actually appear) when I click on the link in the email.

    I hope you guys can help me on this.....
    Thanks guys

    Attached Files:


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