Okay..I set my screen time out to 30 seconds and..it's been 30 seconds my screen is not timing out. This can be REALLY annoying when I forget to push the power button and just put the phone in my pocket and the battery drains. I called verizon about this yesterday they had me turn my phone off and back on and then it did time out. Today I tried the same thing and it's not timing out.. The phone is brand new, only 3 days old has not been dropped or anything.